Rikki Brumbalow is a client-focused professional with 14 years of experience with Innovative Financial Group. As our Director of Client Experience, she has a direct impact on the client experience, from application to policy delivery. Rikki is dedicated to providing exceptional service, fostering long-term relationships and increasing client satisfaction.
Rikki and her husband Travis live in Woodstock, where two cats generously let them share the space. Outside of work, she enjoys Pilates and the Bravo cinematic universe.